Got Questions? We got answers.

Allgreen Services knows that our customers will have questions, especially if you are new to the area, or our service. So, the answers are available anytime that you need them. And if you don’t see your question, give us a call or e-mail us. We will be happy to help you.

The answer to this depends on where you live. You can always call our office at 912-852-5700 or email to find out.
Here are some specific days for the some of the communities we serve:

CLAXTON: Tuesday & Friday

HAGAN: Thursday

REIDSVILLE: North of Hwy 280 & Tattnall St. (Prison Hwy): Wednesday:
South of these streets: Thursday


WADLEY: Thursday


TWIN CITY: Wednesday

DAISY: Thursday

BROOKLET: Wednesday

OAK PARK: Friday


GARFIELD: Wednesday

We start our routes very early, so we recommend you put it out the night before your collection day. Many customers get used to the time our trucks service them, so they don’t put it out until just before that time. NEVER DO THIS. The truck may get there earlier that day, and you will be missed.

We do not take many holidays off. If we do, our employees have to make it up on Saturday. We recommend always putting your cart out on holidays. “When in doubt, put the cart out,” and you will never get missed. If your cart is not collected on that day, leave it at the roadside, and usually, it will be picked up on the following day.

Yes. Generally, we need the cart within 2-3 feet of the road’s edge with the lid opening towards the street, meaning the axle, wheels, and cart handle are away from the street. Do not block the mailbox with your cart. The postman will not be happy. Generally, we recommend you always place it on the opposite side of your driveway from the mailbox. Do not place the cart beside any obstruction like a fence, another cart, a parked car, light pole, mailbox, etc. Do not leave your cart out all week. Roll it to a safe and convenient place beside your house and roll it to the curbside the night before your collection day. Carts left at the roadside all week are more likely to get stolen, vandalized, or damaged.

If your cart was missed at no fault of your own, there could have been a delay due to weather or equipment-related problems. Leave the cart at the roadside, and they will likely get it the next day. This rarely happens, and we pride ourselves on consistent service. Due to inclement weather, some rural areas with bad dirt roads can be missed.

No. The cart remains the property of Allgreen Services. You only pay for the service to have your trash collected.

Allgreen will replace the cart from normal wear and tear or if it is stolen at no charge. However, a replacement fee could be charged if the customer destroys the cart by their negligence, like burning it with hot ashes.

Generally, No. The service is intended to be a containerized service, and we need the trash inside the cart. If one cart is not enough for your needs, we can provide an additional one at an additional fee. At certain times of the year, like Christmas or for special customer circumstances, we will provide additional trash service on the ground.

It is not a requirement but highly recommended and appreciated. Tightly bagging your trash greatly reduces litter at the point of collection and at the disposal facility. Loose, unbagged waste can blow out, including while your cart is sitting at the roadside. Bagging also keeps your cart cleaner and reduces animals and critters from wanting to get into your trash. We also recommend rinsing out your cart with soapy water or bleach occasionally to maintain a sanitary condition.